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Negative Total Point Balance |
 Sep 16 2017, 01:33 AM
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#1
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Pokémon Trainer  Group: Members Posts: 1 Joined: 7-September 17 Member No.: 251 230 The Family 
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I was just shy on points to buy an Amulet Coin, but didn't realize it. Clicked to buy, got a notification saying I had too few points. Sold a few items to get enough, and then purchased it. Went through fine, until I realized I was then sitting on -37k points. Is there any way to fix this, or should I get to using that new purchase?
EDIT: I was on the mobile site and did see that I somehow have 2 Amulet Coins. Thanks for pointing that out, Cyclone. This post has been edited by Arcani: Sep 16 2017, 02:30 PM |
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Sep 16 2017, 08:11 AM
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#2
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 The Blue Comet  Group: Global Moderators Posts: 1 949 Joined: 17-April 10 From: Ireland Member No.: 93 314 snappers 
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So, did you buy two Amulet Coins? The bug should fix itself once you repay you debt (i.e. once you earn above 0 points again) but the site should not have let you buy two Amulet Coins, so you should get your points refunded if that's what happened. Hopefully once a member of staff spots this thread.
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