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Global PokédeX Plus Forums _ Questions and Help _ Validation Email never came.

Posted by: Miya902 Dec 3 2019, 11:58 PM

Hello,
Who do I contact for support? I recently changed the email associated with my account from Hotmail to Gmail and never received the validation email to validate my account with. Is there anyway to get another one sent? Thanks.

Also here's a screenshot I took of the error Message I received while trying to login to gpx plus. The date seems to be a little off, which I found slightly amusing.
https://gyazo.com/fc463bd54a1ca36c6b2fa7084de0c70f

Thanks for the help.

Posted by: Permalocked Dec 4 2019, 05:51 AM

Have you checked your spam folder for the e-mail? That's where mine was (and I use Gmail as well).

Posted by: Zerxer Dec 5 2019, 12:15 AM

Did this message go away? I manually approved a bunch of pending validations earlier today since it seems we're having validation email issues again.

Posted by: Miya902 Dec 10 2019, 10:47 PM

QUOTE(Permalocked @ Dec 4 2019, 02:51 AM)

Have you checked your spam folder for the e-mail? That's where mine was (and I use Gmail as well).

Yes I did, It had been several weeks of me waiting for the email before I sent anything. I had actually forgotten about it.

QUOTE(Zerxer @ Dec 4 2019, 09:15 PM)

Did this message go away? I manually approved a bunch of pending validations earlier today since it seems we're having validation email issues again.

Sorry for the late reply, I had gotten busy, the holidays and such. The message is still there sadly.

Posted by: Miya902 Dec 10 2019, 10:53 PM

Sorry for the double post, but I was able to get another email sent and this time it came in and I was able to validate my account and the message is now gone. Thank you.