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Account login problem, not validation related
Silver Flame
post Jul 23 2009, 11:29 AM
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So I was talking to my cousin the other day and he told me that he can't log in to GPX. I figured at first that he just hadn't validated yet; in fact I know for a fact that he hasn't. I told him to try and log in so I could show him where the validation quiz was, but was rather surprised when the site said that his account name didn't exist. I told him to try the forgot password link; when he entered his account name there it said there was no such account registered. I told him to try logging into the forums; it also said his account did not exist.

Despite all of this, going to his page still shows his party.
http://gpxplus.net/user/zethrock
With the upcoming purge of unvalidated accounts I figured that this was pretty urgent...anyone have a suggestion as to what to do?


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Zerxer
post Jul 23 2009, 02:35 PM
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..then he's trying to log in with his display name and not his login username


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Silver Flame
post Jul 23 2009, 05:45 PM
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Ah, just checked with him and that was indeed the problem, thanks.


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Blue Snover
post Jul 26 2009, 11:01 AM
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I saw a message from someone on my palpad, she said that she can't log in to GPX because the password is not recognized with her username.

Is there anything she can do?

Her username is Leona
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chaotics
post Jul 26 2009, 12:19 PM
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Blue Snover, tell her that there always is the 'forgot password' button.


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Zerxer
post Jul 26 2009, 01:56 PM
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QUOTE(Blue Snover @ Jul 26 2009, 12:01 PM) *
I saw a message from someone on my palpad, she said that she can't log in to GPX because the password is not recognized with her username.

Is there anything she can do?

Her username is Leona

.... facepalm.gif THIS is why I put that thing on everyone's party page saying what their login username is. Because clearly they're trying to use their display name.


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Blue Snover
post Jul 26 2009, 04:51 PM
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QUOTE(Zerxer @ Jul 26 2009, 01:56 PM) *
QUOTE(Blue Snover @ Jul 26 2009, 12:01 PM) *
I saw a message from someone on my palpad, she said that she can't log in to GPX because the password is not recognized with her username.

Is there anything she can do?

Her username is Leona

.... facepalm.gif THIS is why I put that thing on everyone's party page saying what their login username is. Because clearly they're trying to use their display name.


Thanks, i'll try and get in touch with her and see if that's what the problem is.
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