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Login/Account Validation Issue, Logged out and told my account hadn't been validated.
ellie wellie
post Apr 10 2020, 11:40 AM
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After restarting my laptop, I was logged out of GPXplus, and for some reason it decided my account hadn't been validated (I've definitely been on here for years!).

It just wasn't having my email or password, and I was given the following (oddly funny?) error message:



Do you know why it did this, and if it's likely to happen again? I used the password reset option to get around it, but I'm really good at forgetting my password so I don't want to have this keep happening.
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Gigglebug
post May 8 2020, 06:36 AM
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I have the same issue. Also it keeps logging me out every now and then.

I tried to have it resend the Mail but I am not getting any (nope not in spam either, ich double checked).

Help?

This post has been edited by Gigglebug: May 8 2020, 07:11 AM


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Zerxer
post May 27 2020, 12:48 PM
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Very odd. The logout issue is known, but I do not know why it would be telling you that your account isn't validated (both of yours definitely are).

The fact that validation page doesn't even show you a proper date and there's no email displayed means it doesn't actually have your account information, so I think it is some additional odd login bug.

I would log out fully, perhaps clear your browser cookies for the website, and log back in to see if it goes away.


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