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Lost both Pokemon in Daycare
LetterU
post Dec 21 2020, 07:58 AM
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I logged in to quickly swap eggs with new ones before going to work like usual, and I noticed I didn't have any Pokemon in my daycare.

I usually keep my Ditto in there at all times and just swap the 2nd mon, but I never did that and I can't find my Ditto or the Zorua that was in there with it anywhere in my possession.
I think it might be related to the event that ended yesterday since Zorua was included, but I wasn't aware we lost Pokemon?

I get this error message when I try to click on the Ditto from the Heritage page:
The following errors were returned:
The Pokémon you wish to view heritage info on does not appear to have an owner currently. No information can be displayed.
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pumpkinking0192
post Dec 21 2020, 07:51 PM
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It sounds like you probably had previously tried to donate a batch of eggs to the shelter, but hit "release" (i.e. release the parents) rather than "donate" (i.e. donate the eggs). It's unfortunately a common mistake for mobile users due to how the mobile interface is set up, but to my knowledge, the staff consider it user error so they do not do anything to compensate you for the released Pokemon.

This post has been edited by pumpkinking0192: Dec 21 2020, 07:53 PM


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LetterU
post Dec 21 2020, 10:50 PM
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I don't think I did that, I don't have reason to use the release option normally so it wouldn't be something autopiloted. Plus the options isn't visible at first on my mobile device unless I scroll down, which I wouldn't do since the 'Donate them all' option is visible already
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Jon Snow
post Dec 22 2020, 09:29 PM
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Well, whatever happened, looks like a Ditto was Released by you —Dec. 20th '20 at 9:02 PM.


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