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Unable To Save Profile Settings, Unable to edit Personal Portal Information.
Trainer Emily
post Sep 19 2018, 07:39 AM
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This was a really random event and I'm not sure if it's something I'm doing wrong or not.

I've been updating my profile and everything was working fine. I typed out a personal statement, edited some of the drop-downs and saved it, but upon pressing the 'Save Settings' button, it redirected me to the forum home page and my settings weren't saved.

I thought that maybe I went above the 300 max characters for the personal statement section, so I only edited the drop-downs, but after saving just that it still redirected me with no changes present.

Is this a bug, or am I doing something wrong?

Trainer Emily.


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Trainer Emily
post Sep 19 2018, 07:53 AM
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Group: Members
Posts: 102
Joined: 12-September 16
From: England, UK
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The Best Ice-Types:



My apologies, I've found a solution to the problem.

Apparently doing it via the 'My Controls' section causes this to happen, but under the 'Settings' tab next to my user profile, it works fine.

I still have no idea why this happens but I've found an alternative now, sorry for the inconvenience.

Trainer Emily.



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